Privacy Policy

Privacy Policy
Effective Date: 01 March 2026
Company: Xeniq Experiences IKE
Email: Hello@xeniqexperiences.com

1. Introduction

Xeniq Experiences (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and safeguard your information when you:

● Visit our website
● Inquire about our journeys
● Join our mailing list

We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Greek data protection laws.

2. What Information We Collect

Information You Provide Directly

● Name
● Email address
● Phone number
● Country of residence
● Travel preferences
● Inquiry form submissions
● Newsletter sign-up form submissions

Information Collected Automatically

● IP address
● Browser type and device information
● Website usage data (via cookies and analytics tools)

We only collect data necessary for the purposes described below.

3. How We Use Your Information

We use your data to:

● Respond to inquiries
● Design and propose suitable travel experiences
● Provide information about our Odysseys and events
● Send updates (if opted in)
● Improve our website and services
● Comply with legal obligations

We do not sell or rent your data to third parties.

4. Legal Basis for Processing

Under GDPR, we process data based on:

● Consent – when you subscribe to communications
● Contractual necessity – when arranging travel services
● Legitimate interest – to improve services and respond to inquiries
● Legal obligations – where required by law

You may withdraw consent at any time.

5. Email Communications

If you join our mailing list or request early access to journeys, we may send updates about:

● New Odysseys
● Seasonal journeys
● Events and gatherings
● Reflections and insights

You can unsubscribe at any time via the link in emails or by contacting us.

6. Sharing Your Data

We may share data with trusted service providers, including:

● Email marketing platforms
● Website hosting providers
● Payment processors
● Travel partners delivering your journey

All providers process data only under our instructions and in compliance with GDPR.

7. Data Retention

We retain personal data only as long as necessary to:

● Fulfil the purpose it was collected for
● Comply with legal obligations

If you unsubscribe, your data is removed from our mailing list.

8. Your Rights Under GDPR

You have the right to:

● Access your personal data
● Request correction of inaccurate data
● Request deletion (“right to be forgotten”)
● Restrict or object to processing
● Withdraw consent at any time
● Lodge a complaint with the Hellenic Data Protection Authority

Contact: Hello@xeniqexperiences.com

9. Cookies

Our website may use cookies to:

● Improve functionality
● Analyse traffic
● Enhance user experience

You can manage cookie preferences through your browser.

10. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction.

11. International Transfers

If we transfer personal data outside the EEA, we ensure safeguards are in place in accordance with GDPR.

12. Changes to This Policy

Updates will be posted on this page with a revised effective date.

13. Contact Us